Over time every business owners wants to build a great relationship ad-mist their clients or probably community, and you’ve wonder how to go about it?
Well this things can never be over emphasized, it is important so you know that, “WHO YOU KNOW is important than WHAT YOU KNOW in the business world”.
Grant Cardone once made a statement ‘Your network determines your Net worth!
I 100% agree with this statement, the people around you can in turn be your starting point, a foundation for building a great business relationship, and also this same people can ruin your business.
The key factor is to be able to determine;
- Your audience
- What you sell to them
- And probably how you communicate with them.
Everything am saying here is to be able to build a stronger, a greater business relationship. Note, is easy and at the same time difficult (People are different).
KEEPING RECORDS TO BUILD BUSINESS RELATIONSHIP
Yes, you might think this as keeping record of the money earned? well that not it. But keeping record of every client you’ve come in contact with. You have to maintain your relationship, how do you go back to your customer, by the records you keep, probably
- His/Her contact
- Mail address
- If possible home address.
If you don’t talk to someone for a month you are getting off their radar, and might not be in good chance to help out when you finally reach them. its important to record who, where you’ve networked with them to check in often.
its easier today we have social media platforms, you can always keep the conversation going but know you’re there for business and growth.
BUILDING TRUST IN BUSINESS RELATIONSHIP
Why is trust important in your business? Customer, Clients, employee and stakeholder must exhibit trust.
In your business, you must be honest with your customers, don’t only think about your personal interest but the interest of your clients and the reputation you are keeping.
I have once encounter a client who wanted 10,000 streams on his Audio Mack Platform, i was been sincere its not me, but if your content is worth listening you’ll surely get to that. You see, i didn’t lie to him and i was been plain, he trusted because of Sincerity.
DO NOT LIE in this business world. Do the right thing, and people should be able to depend on you then you could see your relationship grow stronger.
NETWORK TO BUILD BUSINESS RELATIONSHIP
Networking is a socio-political business activity which business people and entrepreneurs meet to form relationship and to recognize, create or act upon. In others words it is to connect business people with similar interest to form a mutual beneficial business relationship.
So, as a business person, you ought to engage in any social activity related to your niche, place of field, meeting new people who are already there before you, getting advice on how to grow.
Do not disregard any seminal. you would want to say ‘i am not a people person’ but to be successful you have to be out there, so you can make some contacts.
Seating at home on Facebook, twitter and IG, is a great way, but you’re missing allot of fun in the physical. Lolz
SHOWING INTEREST IN OTHERS, ITS HELPS BUILD A BUSINESS RELATIONSHIP
Another means of building a great business relationship is to be able to show interest in others services, to gain respect and prestige.
In as much as paying attention or showing interest, one bad attitude you ought to avoid in business is been ‘OSTENTATIOUS’.
All ostentatious people do is to talk about self, its time to listen to what people have to say, not only listening but showing maximum interest. Ask about recommendation, what they feel about your services, how you need to improve. These are hint, your clients will be proud to participate on.
This days people around the world no longer pay attention to what knowledge you have, instead they BUY RESULTS. You need to prove to people what you are selling them is worthy and they can invest time and money on.
When its comes to this part?
- Show screenshot
- Place it on your social platforms
- Talk about it often and often
But then you have to be very careful, I mean you have to be sincere and trust worthy of that which you are showing result of.
This is what 80% of business owner get to dislike. MEETING IN PERSON (Kelvin harts voice), but then don’t you think its time to move and take your whole business to another level? For me, I feel is appropriate to meet your clients not often per say.
Hangout, go for lunch, take pictures, and lots more, but this can only occur when we have local contacts close to us.
All praise to God, we have zoom, Skype, Instagram live and emmm WhatsApp video call, we can try this often I bet you’ll see allot of positive changes.
CELEBRATE WITH THEM
Yeah, celebrate every bit success of your clients. Now this is more easier we have birthday celebration, wedding, school graduation, or maybe got admitted into high school, happy new month and more you could think celebrating.
Is a great privilege to catch up on there matters and update them with new strategical business ideas.
DO NOT RUSH / OVERDO
Clients wants privacy, in as much as you want yours, they also have things going on in their inbox.
So, give them a breathing space to decide on what they want, and how they want it.
ASK YOUR CLIENTS FOR FEEDBACK.
Meeting clients satisfaction is way bigger. And asking for feedback might be annoying to you because you might get a positive feedback or a negative one, but instead of thinking on how you feel rather how they feel.
Are they okay and happy about your services, hows your attitude towards them, its quit simple, just pay attention to feedback.
CHECK THIS: How to write a job application with samples
So, we’ve had a great class I guess and the few points will go way bigger to help build your personal business relationship?
All that matters is pay attention, stay focus, know your clients, what you can offer, be trust worthy. You will definitely get there.
Well I enjoy talking to you people, and its time you talk.
Just drop feed back and what you feel in the comment box. Ask question too!!!!